WebKNotes  

WebKNotes is a web based Knowledge database of notes written in Perl, stored in a plain file (text/html) hierarchy. An existing static web page hierarchy can be changed into a interactive system by using WebKnotes. Features include uploading, searching, user authentication, editing of existing notes, and more.

Price: Free

   FAQ Manager  

Frequently Asked Questions is one of the most popular elements of a web site and these pages are being updated frequently. FAQ Manager makes this job easy. Using your admin password, you can add/modify/delete questions and answers. You can also change the order of the questions. FAQ Manager also supports more than one FAQs in your site. The design of the FAQ is highly customizable. Using tags, the script knows where to place the FAQ texts and does not conflict with your design or other elements.

Price: Free

   FAQ Builder  

Generates an html document based on the questions & answers as stored in the data file.

Price: Free

   FAQ Generator  

The FAQ Generator allows you to setup unlimited FAQ pages in a fast and easy to maintain way. You can create pages with categories, create FAQ couples inside the categories, move them between categories, and more. Features include: Setup unlimited FAQ Pages; Match the layout of your site; Categories on pages; Create, move, modify and delete FAQ Couples.

Price: Free

   FAQmanager  

FAQmanager is one simple perl script that allow you to easily set up and maintain a FAQ list. The script can work within your existing HTML layout with no modification and has been written so that you can spend time on your FAQ and not on creating pages and pages of HTML. To add a question you simply add the relevant question and answer to one text file. To add a whole new section you create a new text file and modify the table of contents. All the pages are created on-the-fly and are therefore consistantly up to date.

Price: Free

   Faq-O-Matic  

Faq-O-Matic is a CGI-based system that automates the process of maintaining a FAQ list. It allows visitors to your FAQ to take part in keeping it up-to-date. A permission system also makes it useful as a help-desk application, bug-tracking database, or documentation system.

Price: Free

   SmartFAQ  

SmartFAQ allows you to easily create your site's Frequently Asked Questions pages and add entries to it in the future. It cuts down on the time it takes to add a question to your FAQ from minutes to seconds! You will be adding questions/answers often because it's so easy, and your visitors will always have an up to date FAQ! Features: Admin page to control everything. Create, view and delete. Create unlimited subjects. Add unlimited questions and answers. Supports html tags in any field. FAQ is displayed neatly in 1 of 3 layout options (your choice).

Price: Free

   OTRS - Open Ticket Request System  

OTRS is an Open source Ticket Request System with many features to manage customer telephone calls and e-mails.

Price: Free

   WebTTS  

WebTTS is a trouble ticketing system written in PERL5. Trouble Ticketing Systems are used by businesses and individuals to track problems in some type of product or service. I have written WebTTS to be a trouble ticketing system for ISP's. This package allows ISP's to track various service-related problems.

Price: Free

   Helpdesk::Mail System  

The Helpdesk::Mail System is a Perl application intended to assist Helpdesks and Support Centers in organizing their email communication with their customers. Especially if there is one email address (for example support@yourdomain.com) and several people who reply on those emails and answer questions, Helpdesk::Mail can come in handy.

Hosting Requirements: Apache
Database: MySQL
Price: Free