PHP Helpdesk  

Intranet application used to input trouble ticket information and output reports based on built-in queries. Features: Add/Modify/Delete users; Add/Modify/Delete; departments /companies (ex. IT Dept, Helpdesk, Applications, HR); Add/Modify/Delete categories for each department/company; Add/Modify trouble ticket/job information; Add/Modify/Delete parts; Add events associated with each ticket; Add time/parts to each event; Modify/Authorize/Update jobs/trouble tickets; Close jobs/trouble tickets; Open already closed tickets; Generate reports on response time, resolution time, and associated trouble tickets with each computer ID.

Hosting Requirements: PHP
Database: MySQL
Price: Free

   Anteil  

Anteil takes a holistic approach to solving its customer's problems. From initial consultation, to project planning, through prototyping, implementation and support , Anteil works with its customers to deliver exactly what is needed. Features: consolidated account information, contact manager, sales opportunity manager, campaign manager, event manager, consolidated marketing materials, corporate communications, calendars, sales forecasting system, high-level security.

Hosting Requirements: Linux
Price: Free

   Ticket Master  

Ticket Master was designed for a simple but easy install. This system will allow users to submit trouble tickets via a web form, and a email gateway. TM gives you the option to email the creator of a trouble ticket when updating or closing out a trouble ticket.

Hosting Requirements: Unix/Linux
Database: MySQL
Price: Free

   Answer Builder Script  

PHP/mySQL script that allows users to ask questions and get them answered by the admin.Once published users can rate and post comments on them.The script also includes a powerful and flexible control panel.The admin can create categories and subcategories.In short the script helps to create a powerful knowledgebase.It also includes a search function .The admin can also create protected categories so that only logged in users can access them .The admin can also backup the database.The script uses CSS so changing the colors,table borders etc is very easy.

Price: $75