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PHP Scripts: Customer Support
 FAQ (29)
 Help Desk (46)
 Live Support (18)
Total Links: 14 - Results Page: [1]  
   A Plus Bill  
Rating: 0.00 
Updated: 05-Jun-2004 | Hits: 424 | Votes:0 
A Plus Bill is an online invoicing system, with online help desk and auto billing capability via cron jobs. It includes a user-friendly backend to keep track of clients and repeated charges. It is created for web hosting companies, ISP providers, general invoicing and customer management. Admin can search, add, edit and delete clients, client's files and invoices. When creating a new invoice, admin can email a copy of invoice to customer. With Built in Mailing list, admin can send bulk-mails or newsletters to all or selected customers.
Hosting Requirements: Linux; Apache; PHP 4.1
Database: MySQL
Price: $49
 
   osTicket  
Rating: 3.00 
Updated: 20-Jul-2002 | Hits: 659 | Votes:1 
Open source support ticket system. A very powerful program that manages messages from email or web-based form. The purpose of osTicket is to provide a system to handle incoming emails, reply back with an auto responce, handle replies from email, and view tickets online with a user panel. However, osTicket has grew into a very stable and secure system with lots of internal features.
Price: Free (GPL)
 
   Techtables  
Rating: 3.50 
Updated: 20-Jul-2002 | Hits: 588 | Votes:2 
An asset management and trouble ticket system written in PHP, using the Postgresql database.
Hosting Requirements: PHP
Database: PostgreSQL, MySQL
Price: Free
 
   PHP Tickets  
Rating: 3.00 
Updated: 20-Jul-2002 | Hits: 511 | Votes:2 
PHP Tickets is a ticket system coded in PHP with a MySQL backend. It features a powerful admin section and is fully templated. It also has a style manager for changing colors, fonts, etc.
Hosting Requirements: Linux/FreeBSD; PHP
Database: MySQL
Price: Free
 
   PHP Ticket  
Rating: 0.00 
Updated: 20-Jul-2002 | Hits: 625 | Votes:0 
PHP Ticket is an advanced ticketing system, written in PHP with a MySQL backend, includes user management through sessions, a search function and several other functions to simply ticket management. It can be hosted on any platform running PHP and MySQL.
Hosting Requirements: PHP
Database: MySQL
Price: Free
 
Rating: 3.00 
Updated: 20-Jul-2002 | Hits: 455 | Votes:1 
Support Services Manager ("SSM") is a powerful Support Desk and Knowledge Base application. It includes many powerful features to allow you to easily add a full-featured Knowledge Base along with a robust support request or "trouble ticket" management system to your existing support services. Through SSM, you will be able to easily manage these effective systems and reduce the time and effort required in providing award-winning technical support. In addition, certain versions of SSM allow you to integrate your Knowledge Base, Support Desk, and Web Community into one single sign-on environment, creating an easy, beneficial system to your users. This level of integration is only possible with SSM or expensive custom development work, making SSM very cost-effective. We hope that you find SSM to be a worthwhile addition to your online network.
Hosting Requirements: Unix/Linux, Windows
Price: Free
 
   gcdb  
Rating: 0.00 
Updated: 20-Jul-2002 | Hits: 549 | Votes:0 
gcdb is an aesthetically pleasing MySQL/PHP billing database. It supports Customer, Payment, Invoice, Account, and Trouble Ticket entries. Meant for ISP, Hosting, or general billing.
Hosting Requirements: PHP
Database: MySQL
Price: Free (GPL)
 
Rating: 0.00 
Updated: 20-Jul-2002 | Hits: 586 | Votes:0 
Double Choco Latte is a GNU Enterprise package that provides basic project management capabilities, time tracking on tasks, call tracking, email notifications, online documents, statistical reports, a report engine, and more features are either working or being developed/planned. It can be displayed inside of a phpGroupWare installation or be used stand-alone.
Hosting Requirements: PHP 4; Apache1.3/IIS 4+
Database: PostgreSQL 7.1+, MySQL 3.23+, Sybase, MS SQL 7.0+
Price: Free
 
Rating: 0.00 
Updated: 20-Jul-2002 | Hits: 846 | Votes:0 
IRM is a Web-based asset and problem tracking system built for IT departments and helpdesks. It keeps detailed information, both hardware and software, about each computer, as well as a complete history of all work requests ever placed.
Price: Free
 
   mhd  
Rating: 0.00 
Updated: 20-Jul-2002 | Hits: 459 | Votes:0 
mhd is a PHP/MySQL-driven helpdesk system for small companies and organisations. Features: Management of tickets, users, clients, departments and categories; Lend/ Lease functionality; Basic management of TIDs; Very basic stock inventory ; Very basic knowledgebase integration ; Email support; Fast ticket submittance; Fast booking submittance.
Hosting Requirements: HP
Database: MySQL
Price: Free (GPL)
 
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