The Outreach Project Tool was developed to support communication with customers during project implementation. It has rapidly evolved into a highly effective Web-based collaboration system, which improves interaction between consultants and their clients, as well as a wide range of other applications. OPT is the single point of contact for all customer interaction for a project. Each customer is registered with a login and password, and granted access only to the projects they're involved with. They can then see the project status at a glance, including a repository of documents, lists of tasks and their start and end times, an archive of all project-related e-mail and a list of requests. It stores all information in a MySQL database, and it may be accessed through any standard Web browser. |